+1 604 837 9755 info@fccleaning.ca

F.A.Q

We have over 18 years in the Hospitality/Service industry in 2 different countries (Jamaica and Canada), with experience in Post Construction Cleaning, cleaning Luxury hotels, 5 star restaurants, Residences, Commercial properties and even Commercial Aircrafts with AvEx Flight Services. We understand the needs of our clients and their expectations.

An organization is only as good as it`s people – when you hire us, you partner with a dedicated and professional team who are eager to serve you with humility.

You’re guaranteed our total commitment to serving you.

We are known for being consistently successful – delivering excellent customer service and enjoying a great client retention ratio.

We`ve got the know-how – We’ve worked on many projects, large and small. You can be sure that we’ll bring our extensive know-how to your project.

We are totally customer focused, and driven by customer satisfaction. We guarantee that you will be happy with our services.

We immediately address any concerns you may have, and do everything in our power to rectify the situation.

We ask the right questions and adapt easily to your preferences.

Peace of mind – you can rest assured that once a task is given, it will be carried out.

We’re dedicated to producing quality work at a reasonable price.

We are in it for the long term – This allows us to know our clients inside out, and provide the best possible service we can offer.

We enjoy working with our clients, they enjoy working with us, and we`re sure you will too.

We strongly believe in certain guiding principles

  • Integrity – we understand when you delegate your tasks to us, you put your trust in us. We value your confidence and do not take it lightly.
  • Reliability – We know that every assignment big or small is important to you. You count on us to do it the way you want it to be done. We get thorough instructions from you and do our best to make sure those instructions are followed completely, efficiently and promptly.
  • Hospitality – We consider you a major part of our family. We want to provide you with the appropriate care, respect and attention at every opportunity.

 

We believe in keeping our overhead costs as low as possible and pass on these savings to our clients. We deliver excellent work and competitive prices.

We’re picky too – We’re selective as to how many and what types of projects we tackle — and that’s just the way we like it! Being selective is what allows us to devote so much individual attention to each client. We believe that quality is far better than quantity. If taking on hundreds of clients just to make a few extra bucks means that our other clients suffer, then we say “No thanks!”

We are willing, capable and highly motivated. Our drive and determination to succeed separates us from our competitors. We are hardworking, dedicated, great at multi-tasking, dependable and we have a passion for excellence.

Despite the fact that our company is very successful and profitable. We are not in this business just for personal gain and profits! Our focus is centered around:

  • Meeting and exceeding our customer’s expectations.
  • Helping organizations and people succeed.
  • Providing sustainable jobs and a decent salary for our team members.
  • Assist in rebuilding and restoring the lives of people in our community through community service and partnership with charities and our local church group

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